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*Note – Medical billing separates provider and facility charges. It is the covered member’s responsibility to request an in-network provider and facility prior to having services performed in order to receive the in-network benefit. You can contact UGS directly at 800-291-5837 or visit https://www.unifiedgrp.com/ to verify if a provider is in-network or out-of-network. For the network, any member can call 317-338-CARE anytime to connect with a patient care line for help. This number gets a person to our centralized call center.
All medical claim questions should be directed to the Claims Account Manager at Unified Group Services by calling 800-291-5837. To view the plan document, claims, coverages, deductible status, request a new insurance card, and more, please visit www.unifiedgrp.com. Login as a member. Group # 2245
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Anyone covered under the ZCS health plan has free access to the wellness center including all of its services such as office visits, lab work and prescription medication.
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Lab Work
Under the Silver and Eagle Plan, lab services will be covered 100% at the ZCS Wellness Center. For the Silver Plan, lab services will be covered 100% when Ascension St. Vincent’s, MACL/Quest (http://www.maclonline.com/), Ameripath, and ZCS Wellness Center facilities are utilized. For the Eagle Plan, the deductible must be met first before the plan will pay 100%. It is the covered member’s responsibility to inquire where providers send lab work.